Frequently Asked Questions

AC steaming with JoTech costs ₦10,000 per unit, or ₦8,000 per unit if you're servicing 3 or more. The price is the same anywhere in Lagos.

It depends on your AC's gas type and how much it needs. You pay our workmanship fee plus the gas at actual cost. We'll give you the total before we start.

Yes. Send us your AC type, the problem, and your location. For repairs, we may need to see the AC before giving a final price.

Steaming is a deep machine clean of your AC. We remove and clean the filter, clean the inside of the indoor unit, and clean the outdoor unit. It restores cooling and helps prevent leaks and breakdowns.

Every 3 months for homes and offices. Every month for Airbnbs, shortlets, apartments and hotels, where ACs run for long hours.

Yes. Steaming is our full servicing: a deep machine clean of both indoor and outdoor units, not just a quick filter wash.

Often, yes. Most water leaks come from dirt blocking the drain. If steaming doesn't fix it, we'll check the drain line and tell you what's needed.

Someone needs to be there to let us in and provide power and water.

Yes. Split, standing, window and inverter ACs.

Not always. Most of the time, an AC that isn't cooling is dirty, has an airflow problem, or has an electrical fault. AC gas does not get used up. It only runs low when there's a leak. We check first so you don't pay for gas you don't need.

If the leak is properly fixed, the gas should last for years. If someone refills without fixing the leak, it will run out again. That's why we always find and fix the leak first.

Usually a blocked or broken drain pipe, a dirty unit, or poor installation. Steaming often fixes it. If not, we repair the drain line.

Yes. LG, Samsung, Hisense, Midea, Panasonic, Haier Thermocool, Gree, Daikin, Carrier, TCL, Nexus, Polystar, Scanfrost, Bruhm and others.

Yes. Recurring problems usually mean the root cause wasn't fixed. We find the real fault.

If there's no leak, the gas should last for years. It doesn't need topping up at every service.

Yes, with the correct gas for that unit.

It's usually written on a label on the outdoor unit. If you're not sure, we'll check.

Often, yes. For urgent jobs we can usually arrive within 2 to 3 hours. Send us a WhatsApp message to check.

We're open Monday to Saturday, 8 AM to 7 PM. Outside these hours, call us to check whether Olamide or someone on the team is available.

Yes. The price depends on the floor and access.

Yes.

Not usually, if the gas is recovered properly during removal. We'll check when we reinstall.

Yes. With a team of 12 technicians we can service many units in one visit.

JoTech is led by Olamide, who holds the Federal Trade Test Certificate of Competence, Grade I, in Refrigeration and Air Conditioning Mechanic Work. He leads and trains our team of 12 technicians.

Yes. If the same fault comes back within 31 days of a repair, we fix it free.

No. We focus only on air conditioners.